Catering Conference Service Professional
3 days ago
Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 3 countries.
About the Job
We are seeking an experienced Catering Conference Service Manager to join our team at The Inn at Stonecliffe, located on the beautiful Mackinac Island, Michigan. This individual will be responsible for driving customer loyalty and growing share of the account by delivering service excellence throughout each customer experience.
Job Responsibilities
- Account Growth: Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions.
- Client Engagement: Provide advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events.
- Negotiation and Sales: Establish client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
- Retail Sales: Negotiate food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals.
Requirements
- A minimum of three (3) years of experience in hotel or conference catering/sales.
- Excellent communication, listening, and problem-solving skills.
- Able to negotiate and achieve sales goals.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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