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Guest Services Ambassador
2 months ago
GolfSuites is seeking a highly motivated and enthusiastic Guest Services Ambassador to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and creating a welcoming atmosphere for all guests.
Key Responsibilities- Guest Greeting and Engagement: Greet guests warmly and make them feel welcome, ensuring a positive first impression of our venue.
- Communication and Support: Answer guest questions, provide accurate wait time estimates, and guide guests to tables/bays.
- Game Functionality and Operations: Explain game functionality, manage suite/bay assignment systems, and optimize seating to ensure even workload for servers.
- Table Management and Maintenance: Bus and clean tables as needed, and manage game system, including setting time, adding time, and monitoring table turn.
- Energy and Enthusiasm: Display energy and enthusiasm in a fast-paced environment.
- Communication and Teamwork: Demonstrate excellent communication, time management, and organization skills, with the ability to work on and as a team.
- Physical Demands: Ability to stand and walk for extended periods, including maneuvering up and down stairs, and to lift items weighing up to 50 lb.
- Availability and Flexibility: Availability to work varied shifts, including evenings, weekends, and holidays.
GolfSuites offers a competitive benefits package, which will be discussed during the interview process.