Guest Experience Ambassador
4 days ago
Job Summary
We are seeking a skilled Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences throughout their stay. This includes processing operational needs, addressing guest requests, completing reports, and delivering quality meals.
Key Responsibilities
- Provide exceptional guest service and ensure a smooth check-in and check-out process.
- Take ownership of the guest experience in main areas of the hotel, including the front desk, lobby, and guest rooms.
- Process operational needs, address guest requests, and complete reports in a timely and efficient manner.
- Deliver quality meals and beverages to guests, ensuring a high level of customer satisfaction.
- Share knowledge of the local area and provide recommendations to guests.
Requirements
- High school diploma or equivalent required.
- No related work experience necessary.
- Ability to work in a fast-paced environment and multitask effectively.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for extended periods.
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Why Join Us
At Marriott International, we are passionate about providing exceptional guest experiences. We are looking for individuals who share our passion and are committed to delivering outstanding service. If you are a team player who is passionate about hospitality, we encourage you to apply for this exciting opportunity.
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