Brokerage Support Specialist

3 weeks ago


Raleigh, North Carolina, United States First Citizens Bank Full time
Job Summary

This is a hybrid role that requires regular time spent working inside and outside of a company office. The position provides client support for brokerage products, services, and accounts, and is responsible for answering inquiries, resolving issues, and assisting clients with requests.

Key Responsibilities
  • Client Service: Receives, researches, and resolves client inquiries and concerns, addressing trading questions and requests regarding the department account platform.
  • Business Support: Supports the department account platform and the ongoing servicing of accounts, maintaining documentation related to sales and service changes on client accounts.
  • Business Proficiency: Maintains knowledge of brokerage products, accounts, and services, as well as Bank policies and procedures, and remains current on trading processes and requirements.
  • Security Trading: Executes accurate, timely trading instructions on various security classes, reconciles all trading instructions and orders, and ensures compliance with all applicable trading regulations.
Requirements
  • Bachelor's Degree and 0 years of experience in Sales and Banking, including Securities Trading, or High School Diploma or GED and 4 years of experience in Sales and Banking, including Securities Trading.
  • Possess valid Series 7, 63, 65 or 66, and state-specific life and health insurance licenses.
  • Understanding of back office roles for a broker dealer.
Benefits

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits



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