Senior IT Support Specialist

4 days ago


Raleigh, North Carolina, United States Moffatt And Nichol Full time
About Moffatt & Nichol

Moffatt & Nichol is a leading global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors, and rivers. We are a innovator in the transportation complexities associated with the movement of freight.

Job Summary

We are seeking a Senior IT Support Specialist to provide advanced computer-related support to our employees in all geographical locations. The successful candidate will provide technical support for software, hardware, and mobile devices, as well as training and mentoring for less experienced team members.

Key Responsibilities
  • Respond to end-user requests for computer support, including providing advanced support for other IT Support Specialists
  • Provide training and mentoring for other IT Support Specialists
  • Update and maintain our WDS imaging server
  • Actively maintain our documentation and inventory using various software applications
  • Assist the Network Operations Manager with various tasks upon approval from the IT Manager
  • Facilitate employee onboarding and offboarding by creating new employee accounts and processing employee terminations
Requirements
  • Bachelor's degree, associates degree, or related IT certification(s) preferred but not required
  • Related work experience (5+ years) providing technical support in a professional environment preferred
  • Understanding of advanced IT concepts and functions
  • Excellent communication skills (verbal, written, and presentation)
  • Availability and willingness to travel
  • Work independently within established procedures associated with the specific job function
  • Positive attitude with a willingness to learn and work within a team
  • Strong customer service skills
Working Conditions

Sedentary for prolonged periods of time, interact with clients, and travel occasionally.



  • Raleigh, North Carolina, United States Capital Senior Living Full time

    **Job Summary**Capital Senior Living is seeking a dedicated and customer-focused Dietary Support Specialist to join our team. As a Dietary Support Specialist, you will play a vital role in providing exceptional dining experiences for our residents.**Key Responsibilities:**Deliver food and beverages to residents in a timely and efficient manner, ensuring...


  • Raleigh, North Carolina, United States Moffatt And Nichol Full time

    Job Summary:Moffatt & Nichol, a leading global infrastructure advisor, is seeking a highly skilled Senior IT Support Specialist to join our East Coast division. As a key member of our IT team, you will provide advanced technical support to our employees worldwide, ensuring seamless operation of our computer systems and infrastructure.About Moffatt &...


  • Raleigh, North Carolina, United States AKC Limited Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our IT team at AKC Limited. In this role, you will be responsible for providing advanced desktop support for Windows, Mac, and mobile devices, as well as managing user accounts in Active Directory/Azure.Key ResponsibilitiesTechnical Support: Provide tier 1 & 2 support to...


  • Raleigh, North Carolina, United States Ultimate Staffing Full time

    Position OverviewAs a Senior Legal Support Specialist, you will play a pivotal role in ensuring the smooth execution of legal documents and compliance with data privacy regulations. Your expertise will contribute significantly to the efficiency of our legal operations.Key ResponsibilitiesFinalize legal documents into their 'Execution Version' format.Prepare...


  • Raleigh, North Carolina, United States Navion Senior Solutions Full time

    Position OverviewNavion Senior Solutions is seeking a dedicated Kitchen Sanitation Specialist to join our culinary team. This role is essential for maintaining cleanliness and organization within our kitchen environment. The Kitchen Sanitation Specialist will be tasked with various cleaning and storage duties, including but not limited to washing dishes,...


  • Raleigh, North Carolina, United States BriteCore Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our technical services team at BriteCore. As a key member of our team, you will be responsible for providing top-notch technical support to our largest customers, helping them overcome complex challenges and ensuring their success with our Policy Administration System...


  • Raleigh, North Carolina, United States Sunrise Senior Living Full time

    Job SummarySunrise Senior Living is seeking a highly skilled Medication Care Specialist to join our team. As a Medication Care Specialist, you will be responsible for providing high-quality care and services to our residents by administering medication and treatments in a safe and organized manner.ResponsibilitiesAdminister medication and treatments to...

  • Senior IT Specialist

    3 weeks ago


    Raleigh, North Carolina, United States V-Soft Consulting Group Full time

    Senior IT Specialist Job OverviewV-Soft Consulting is in search of a Senior IT Specialist to support a key client.Required Expertise:IBM IZPCA: 5 Yearsz/OS Resource Access Control Facility (RACF): 5 YearsIBM Cognos: 5 YearsKey Responsibilities:Software Deployment:Execute software installations adhering to established naming conventions and protocolsDownload...

  • IT Support Specialist

    3 weeks ago


    Raleigh, North Carolina, United States Motion Recruitment Full time

    IT Support Specialist - Technical AssistanceThe IT Support Specialist plays a crucial role in delivering technical support to staff within the organization, ensuring optimal performance of IT services and infrastructure. This position entails troubleshooting hardware and software problems, managing user profiles, and providing prompt resolutions to technical...


  • Raleigh, North Carolina, United States V-Soft Consulting Group Full time

    Job Title: Technical Specialist - Senior - HighV-Soft Consulting Group is seeking a highly skilled Technical Specialist - Senior - High to join our team. As a Technical Specialist - Senior - High, you will be responsible for developing and implementing fixes for bugs and issues found in ServiceNow production for Customer Service Management.Key...


  • Raleigh, North Carolina, United States IT Avalon Full time

    About the RoleWe are seeking a highly skilled and experienced Senior ServiceNow Product Developer and Administrator Lead to lead our Experience Management products. As a key member of our team, you will be responsible for guiding the strategic direction of our products, overseeing product development operations, and leading technical solution design...


  • Raleigh, North Carolina, United States Sunrise Senior Living Full time

    About the RoleSunrise Senior Living is seeking a dedicated and compassionate Caregiver, Part Time to join our team. As a Caregiver, you will play a vital role in providing exceptional care and services to our residents, promoting their independence and well-being.ResponsibilitiesBuild Meaningful Relationships: Develop strong bonds with residents and their...


  • Raleigh, North Carolina, United States Senior Helpers of the Triangle Full time

    About Senior Helpers of the TriangleWe are proud to be the first and only national in-home care provider to receive certification as a Great Place to Work. Our team is dedicated to providing exceptional care and support to our clients, and we are seeking a compassionate and skilled Personal Care Assistant to join our team.Job SummaryWe are seeking a Personal...


  • Raleigh, North Carolina, United States ITProFound Full time

    Job Title: Senior Technical SpecialistITProFound is seeking a highly skilled Senior Technical Specialist to join our team. As a key member of our technical staff, you will be responsible for providing guidance and leadership in the usage and support of a collection of development platforms, technical architectures, or business applications and products that...


  • Raleigh, North Carolina, United States Sunrise System Inc Full time

    **Job Title:** Senior IT Infrastructure Specialist**Job Summary:**We are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at Sunrise System Inc. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our IT infrastructure.**Key Responsibilities:****Technical Lead:**...


  • Raleigh, North Carolina, United States Catalyst Clinical Research LLC Full time

    Job DescriptionAs a Commercial Support Specialist at Catalyst Clinical Research LLC, you will provide comprehensive strategic and administrative assistance to the entire Commercial organization, while also managing administrative tasks for a designated executive or senior leader(s).Key Responsibilities:Commercial Support:Provide support to the Business...


  • Raleigh, North Carolina, United States ALTA IT Services Full time

    ACCOUNTING SPECIALISTALTA IT Services is seeking a dedicated Accounting Specialist to provide essential financial support for a healthcare-focused non-profit organization. The Accounting Specialist will be responsible for: Assisting in the management of financial records and transactions.Ensuring accuracy in billing and reconciliation processes.Supporting...


  • Raleigh, North Carolina, United States First Citizens Bank Full time

    Job SummaryWe are seeking a highly skilled Senior Risk Management Specialist to join our team at First Citizens Bank. As a key member of our risk management team, you will be responsible for providing expert support and guidance on risk analytics and modeling to business units across the organization.Key ResponsibilitiesDevelop and implement risk analytics...

  • Sanitation Specialist

    3 weeks ago


    Raleigh, North Carolina, United States Kisco Senior Living Full time

    Position Overview:The Sanitation Specialist at Kisco Senior Living is responsible for maintaining a pristine and organized environment within our facilities, ensuring that both residents and visitors experience a safe and hygienic atmosphere.Compensation and Schedule:**$1000 Sign-on Bonus**Schedule: Monday to Friday, 7:00 AM - 3:30 PM, with one weekend per...


  • Raleigh, North Carolina, United States ALTA IT Services Full time

    ACCOUNTING SPECIALISTALTA IT Services is seeking a dedicated Accounting Specialist to provide essential financial support for a non-profit organization focused on healthcare initiatives. The Accounting Specialist will be responsible for: Delivering comprehensive accounting administrative assistance to the organization's affiliates.Ensuring accurate financial...