Patient Experience Liaison

2 weeks ago


Syracuse, New York, United States Helio Health Full time

Helio Health Overview

">

We are a healthcare organization dedicated to treating and promoting recovery from substance use, mental health disorders, and other behavioral healthcare issues.

">

Job Summary:

">

We are seeking a Guest Services Specialist to work on a Full-Time basis out of our Inpatient Program. The successful candidate will be responsible for orientating patients, managing ongoing needs throughout their stay, and preparing and maintaining the facility for use and cleanliness.

">

Salary and Benefits:

">

The hourly compensation range is $15.84 - $17.60 per hour. Our comprehensive employee benefits package includes health insurance, paid vacation and sick leave, paid holidays, 401(k) plan, company-paid short-term disability insurance, and employee assistance program.

">

Responsibilities:

">
  • ">
  • Orientate patients to the facility and respond to patient inquiries and requests in a timely, friendly, and efficient manner.">
  • Manage ongoing needs throughout the patient's stay and assist with crisis intervention activities as requested.">
  • Demonstrate thorough knowledge of program expectations and schedules and assist patients in managing these activities.">
  • Maintain the facility in a clean and safe manner at all times.">
">

Qualifications:

">
  • ">
  • High School Graduate/Equivalency required.">
  • Entry-level knowledge of biopsychosocial process of addiction/recovery and self-help group process.">
  • Ability to relate effectively with staff, patients, and the professional community.">
  • Good oral and written communication skills.">
  • Cultural competency and sound judgment.">
  • Proficiency with basic computer applications.">
  • Valid NYS Driver's license required.">
">

About Helio Health

">

We provide equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex, parental status, religion, national origin, citizenship, age, military or veteran status, handicap or disability, family medical history, marital status, family status, political affiliation, felony conviction record, or any other categories protected by law.

">

Estimated Salary Range: $31,584 - $35,360 per year (based on 40 hours/week).


  • Healthcare Liaison

    2 weeks ago


    Syracuse, New York, United States Trinity Health Full time

    About the RoleWe are seeking a skilled Healthcare Liaison to join our team at Trinity Health. In this role, you will be responsible for providing exceptional customer service and support to patients and their families.The schedule may vary based on department needs, but currently, the hours are:Tues/Wed - 6:45a -1pmThurs/Friday - 6:45a - 5pmYou will be...


  • Syracuse, New York, United States Jeff Barrett - State Farm Agent Full time

    Job Title: Insurance Account LiaisonOverview: As an Insurance Account Liaison for Jeff Barrett - State Farm Agent, you play a vital role in our daily operations and customer success. You grow our agency through meaningful client relationships and serve as a liaison between customer needs and agency departments.Responsibilities:Manage client accounts and...


  • Syracuse, New York, United States CPS Recruitment Full time

    At CPS Recruitment, we are partnering with an innovative company in Syracuse, NY to find talented individuals for the role of Customer Service Liaison.Job OverviewThis is a temporary opportunity with the potential for long-term employment and incentive raises. As a valued member of our team, you will enjoy free parking and access to an on-site cafeteria and...


  • Syracuse, New York, United States Living Mulch Full time

    Job OpportunityWe are seeking a highly skilled Strategic Municipal Liaison to join our team at Living Mulch.About the Role:The successful candidate will coordinate with municipal departments to ensure their specific needs are met and facilitate a smooth relocation process for two New York departments.Responsibilities:Act as the primary point of contact for...


  • Syracuse, New York, United States SUNY Upstate Medical University Full time

    We are looking for a dedicated Patient Experience Coordinator to join our team at SUNY Upstate Medical University. This vital role focuses on enhancing patient satisfaction and ensuring a positive experience for those receiving care.The successful candidate will work closely with healthcare professionals to identify areas for improvement and implement...


  • Syracuse, New York, United States Anoplate Full time

    At Anoplate, we are seeking a highly skilled Customer Service Liaison to deliver exceptional customer service to our clients. This role involves providing accurate and timely information around orders, ensuring seamless communication with our customers.About the RoleThe primary responsibility of this position is to initiate and respond to customer inquiries,...


  • Syracuse, New York, United States M.A. Polce Full time

    Job OverviewM.A. Polce Consulting seeks a skilled Sales Liaison Manager to represent the company at its highest level, fostering strong relationships with clients and driving business growth in central and Upstate New York.ResponsibilitiesAct as the primary point of contact for clients, providing exceptional customer service and support.Identify and pursue...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job SummaryWe are seeking a highly skilled Child Welfare Liaison Specialist to join our team at Coordinated Care Services, Inc. (CCSI).About the RoleThis is a full-time position that will work on behalf of Onondaga County Children and Family Services' ACCESS Program.Key ResponsibilitiesServe as a liaison to designated schools to support children and families...


  • Syracuse, New York, United States AccessCNY INC Full time

    Job SummaryWe are seeking a compassionate Social Services Liaison to join our team at AccessCNY INC. In this role, you will work closely with individuals, families, and community partners to provide support and services.You will be responsible for making home visits, providing information and advocacy, and assisting with the eligibility process through...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job Overview: Coordinated Care Services, Inc. (CCSI) seeks an experienced Outreach and Navigation Liaison to join our team. This dynamic role involves collaborating with community partners to ensure that high-need individuals receive the support they need to live fulfilling lives. **Key Responsibilities:** Coordinate referrals from various sources, including...


  • Syracuse, New York, United States SUNY Upstate Medical University Full time

    Company Overview">SUNY Upstate Medical University is a leading academic medical center in the heart of Syracuse, New York.">Salary and Benefits">The salary range for this position is $SG20- Based on experience + differential. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as...


  • Syracuse, New York, United States CPS Recruitment Full time

    Job OverviewWe are seeking a highly skilled Customer Service Liaison to join our team at CPS Recruitment.About the RoleThis is a fantastic opportunity for a motivated and customer-focused individual to provide exceptional service to our clients.ResponsibilitiesOrder Management: Serve as the primary point of contact for clients, proactively tracking and...


  • Syracuse, New York, United States Upstate University Hospital Full time

    Ambulatory Patient Care CoordinatorWe are seeking a highly organized and detail-oriented Ambulatory Patient Care Coordinator to join our team. In this role, you will be responsible for providing administrative support to our outpatient areas, ensuring efficient operations and exceptional patient care. Key responsibilities include:Key Responsibilities: •...


  • Syracuse, New York, United States Medical Answering Services LLC Full time

    Job OverviewMedical Answering Services LLC is seeking a highly skilled Transportation Provider Liaison to join our team. In this role, you will be responsible for managing the daily operations of transportation providers within your assigned region.The ideal candidate will have experience in the transportation or medical fields and possess excellent...


  • Syracuse, New York, United States CPS Recruitment Full time

    Job OverviewWe are seeking a highly skilled Bilingual Customer Service Liaison to join our team at CPS Recruitment.The successful candidate will be responsible for providing exceptional customer service to clients in both English and Spanish, utilizing their excellent communication skills and ability to work in a fast-paced environment.About the RoleThis is...


  • Syracuse, New York, United States CABVI Full time

    About the RoleCABVI seeks a highly organized and detail-oriented Human Resources Assistant to join our team in Syracuse. As the liaison between HR and employees, you will play a critical role in ensuring smooth communication and prompt resolution of queries.Key Responsibilities:Support daily HR activities, including policy implementation, process...


  • Syracuse, New York, United States St. Joseph's Hospital Full time

    Job OverviewThe Customer Service Representative role at St. Joseph's Hospital is an exciting opportunity to provide exceptional patient care and support in our outpatient behavioral health department. As a key member of our team, you will play a vital role in ensuring the smooth operation of our lobby area.In this dynamic position, you will be responsible...

  • Teacher Liaison

    7 days ago


    Syracuse, New York, United States Uncommon Schools Full time

    Job DetailsThis role will work in-person in our NYC regional office in Brooklyn four days a week, with one day remote. Local travel between schools and community-based organizations and events within Brooklyn and NYC may be required. The starting pay will depend on various factors, including but not limited to relevant professional experience, education,...


  • Syracuse, New York, United States Upstate University Hospital Full time

    Role OverviewWe are seeking an experienced pharmacist to join our team at Upstate University Hospital. As a pharmacist, you will be responsible for the preparation and dispensing of medications, as well as providing information to healthcare practitioners to promote the rational use of medications.You will have the opportunity to work in a dynamic and...


  • Syracuse, New York, United States GetMed Staffing, Inc. Full time

    GetMed Staffing, Inc. is a renowned healthcare staffing agency seeking a skilled travel nurse to join their team in Syracuse, New York.About the OpportunityJob Title: Travel Nurse RN Labor and DeliveryThe selected candidate will be working in a dynamic Labor and Delivery environment, assisting patients during labor, delivery, and postpartum periods. A...