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Luxury Sales Ambassador
2 months ago
We are seeking a skilled and motivated Luxury Sales Professional to join our team at Nuovo Photography. As a key member of our sales team, you will be responsible for delivering exceptional service and cultivating strong relationships with our luxury clientele.
Key Responsibilities- Upselling and Revenue Maximization
- Identify and seize opportunities to upsell additional services, products, or packages, driving revenue growth and enhancing the studio's profitability.
- Manage high-value transactions with precision, ensuring a seamless and secure process for luxury investments.
- Premium Service Delivery
- Offer a luxury, white-glove experience, including private consultations and customized photography sessions designed to exceed client expectations.
- Possess in-depth knowledge of our services, including studio offerings and customizable packages, to provide expert recommendations and personalized advice.
- Client Experience Enhancement
- Proactively anticipate client needs and preferences, delivering innovative and upscale solutions to enhance their overall experience.
- Work closely with clients to understand their vision, offering bespoke recommendations to ensure their satisfaction and delight.
- Engagement and Relationship Management
- Develop and nurture trust-based relationships with clients through personalized communication and attentive service.
- Act as the primary liaison for guests, addressing inquiries and providing tailored solutions that align with their unique preferences and needs.
- Client Retention & Loyalty
- Monitor and assess client feedback to continuously improve and refine service offerings, ensuring a superior luxury experience.
- Qualifications
- Proven experience (3+ years) in high-ticket sales, being a top performer and exceeding targets, preferably within the hospitality, or luxury retail industry.
- Proven experience in luxury goods, or premium service industries.
- Exceptional communication and interpersonal skills with a talent for building and maintaining relationships.
- Strong understanding of sales techniques, customer service, and high-value transactions.
- Ability to anticipate client needs and offer creative, tailored solutions.
- Detail-oriented with excellent organizational skills.
- Availability to work evenings and weekends.
- Benefits
- Competitive commission-based salary, with the opportunity to earn 100k to 150k+.
- Complimentary Nuovo shoot and beauty services.
- Full-time employer benefits: Complete Group Insurance Benefits Package, including life, dental, disability, spousal.