Service Advisor

2 days ago


Oakland, California, United States Downtown Subaru of Oakland, CA Full time
Service Advisor

We are seeking a highly organized and customer-focused Service Advisor to join our team at Downtown Auto Center. As a Service Advisor, you will play a critical role in ensuring our customers receive prompt, courteous, and effective service.

Responsibilities
  • Oversee service orders and flow of the Drive Lane to ensure seamless customer experience.
  • Take ownership of customer inquiries, whether phone or in-person, to provide exceptional support and resolve issues efficiently.
  • Work closely with technicians to diagnose vehicle problems, order parts, and tools as necessary.
  • Manage warranty claims and oversee the administration of the service department.
  • Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize responsibilities.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


  • Service Advisor

    1 week ago


    Oakland, California, United States Mercedes-Benz of Oakland Full time

    {"title": "Service Advisor", "content": "Service AdvisorAt Mercedes-Benz of Oakland, we are committed to providing exceptional service to our customers. As a Service Advisor, you will play a critical role in ensuring that our customers receive the best possible experience.Key Responsibilities:Act as a liaison between the customer and technician, ensuring...

  • Service Advisor

    4 days ago


    Oakland, California, United States Mercedes-Benz of Oakland Full time

    Service Advisor Job DescriptionAt Mercedes-Benz of Oakland, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Act as a liaison between customers and technicians, ensuring their needs are understood and...

  • Service Advisor

    1 week ago


    Oakland, California, United States Downtown Subaru of Oakland, CA Full time

    {"h1": "Service Advisor Role at Downtown Subaru of Oakland, CA", "p": "At Downtown Subaru of Oakland, CA, we prioritize our employees' growth and well-being. Our Service Advisor role is a key position in our team, responsible for delivering exceptional customer experiences and ensuring seamless service operations.", "ul": [{"li": "Develop and maintain strong...

  • Service Advisor

    2 weeks ago


    Oakland, California, United States Downtown Toyota of Oakland Full time

    Job DescriptionWe are seeking a highly skilled and experienced Service Advisor to join our team at Downtown Toyota of Oakland. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide prompt, courteous, and effective service to customers, ensuring...

  • Service Advisor

    2 days ago


    Oakland, California, United States Downtown Auto Center Full time

    About Downtown Auto CenterWe value our employees and treat them like family. Our ongoing training programs, advancement opportunities, and progressive culture make us a great place to work. We promote from within and want to help your career grow without impacting your personal life.Our benefits and perks include:Medical, dental, and vision insurancePaid...


  • Oakland, California, United States University of California , Riverside Full time

    Academic Advisor for Degree CompletionAs an Academic Advisor for Degree Completion, you will work under the direct supervision of the Assistant Director of Re-entry Programs to provide academic advising and holistic services to students seeking to complete a University of California undergraduate education. You will apply professional concepts and provide...


  • Oakland, California, United States University of California , Riverside Full time

    Position Overview:Under the guidance of the Assistant Director of Re-entry Programs, the Academic Pathways Advisor plays a crucial role in providing comprehensive academic guidance and support services to students who have paused their studies or are exploring options to complete their undergraduate education at the University of California. Key...


  • Oakland, California, United States University of California , Riverside Full time

    Job SummaryWe are seeking a highly motivated and experienced Enrollment and Degree Completion Advisor to join our team at the University of California, Riverside. As a key member of our Re-entry Programs team, you will provide academic advising and holistic services to students seeking to complete their undergraduate education.Key ResponsibilitiesProvide...


  • Oakland, California, United States Insight Global Full time

    Position Overview:As a Strategic Marketing Advisor, you will play a pivotal role in integrating the "voice of the customer" into our organizational strategies. Your insights will be crucial in enhancing the retention of current employers/members while also attracting new employer/member groups.Key Responsibilities:- Collaborate with Health Plan & Medical...


  • Oakland, California, United States Swickard Auto Group Full time

    {"title": "Smog Certified Diagnostic Technician", "description": "About the RoleWe are seeking a highly skilled Smog Certified Diagnostic Technician to join our team at Swickard Auto Group. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the highest level of vehicle quality.Key...


  • Oakland, California, United States Oceanic Solutions Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team at Oceanic Solutions as a Customer Advisor. As a key member of our customer service team, you will play a vital role in ensuring our clients receive exceptional support and service.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...


  • Oakland, California, United States PG&E Corporation Full time

    Requisition ID: Not specifiedJob Category: Human ResourcesJob Level: Individual ContributorBusiness Unit: Human Resources & Enterprise Change OfficeWork Type: HybridJob Location: Various locations across California Department Overview The Employee Relations team within HR is dedicated to supporting the organization by acting as the primary source for...


  • Oakland, California, United States Schnitzer Steel Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail sales team, you will be responsible for providing exceptional customer care and promoting sales and service to customers.Key Responsibilities:Provide best-in-class customer care and support to...


  • Oakland, California, United States Oaklandh D Full time

    Join Our Team as a Motorcycle Service TechnicianOakland Harley-Davidson is a prestigious dealership dedicated to fostering an engaging workplace. We pride ourselves on being a high-performing establishment that provides our employees with comprehensive training, opportunities for career advancement, and excellent benefits.Daily Responsibilities:Deliver...


  • Oakland, California, United States Costa Auto Care and Tire Full time

    {"Job Title": "Customer Success Representative", "Job Description": "Key Responsibilities:Ensure customer satisfaction by utilizing retention marketing tools to maintain and repair vehicles at our top-rated shop.Make thank you calls to customers to express appreciation for their business.Conduct daily Repair Order (RO) audits to ensure accuracy and...


  • Oakland, California, United States Costa Auto Care and Tire Full time

    Job Title: Customer Service and Office Support SpecialistLocation: Costa Auto Care and TireJob Type: Full-TimeCompensation: Starting at $20/hrAbout Us: Costa Auto Care and Tire is a reputable establishment in the automotive service industry, dedicated to providing exceptional repair and tire solutions. We focus on fostering a positive atmosphere for our...


  • Oakland, California, United States Schnitzer Steel Full time

    Job SummarySchnitzer Steel Industries, Inc. is seeking a highly motivated and customer-focused Customer Service Advisor to join our retail sales team. As a key member of our team, you will be responsible for providing exceptional customer care, promoting sales, and maintaining a positive and respectful work environment.ResponsibilitiesProvide best-in-class...


  • Oakland, California, United States Downtown Subaru of Oakland, CA Full time

    About the JobWe are seeking an experienced Certified Service Technician to join our team at Downtown Subaru of Oakland, CA. As a key member of our service department, you will be responsible for delivering exceptional customer service and ensuring the highest level of vehicle maintenance and repair.ResponsibilitiesPerform vehicle repairs and maintenance in...


  • Oakland, California, United States Downtown Subaru of Oakland, CA Full time

    Service Technician Job DescriptionWe are seeking an experienced Service Technician to join our team at Downtown Subaru of Oakland, CA. As a Service Technician, you will be responsible for performing high-quality repairs and maintenance on Subaru vehicles.Responsibilities:Perform repairs and maintenance on Subaru vehicles, including engine, transmission,...


  • Oakland, California, United States Schnitzer Steel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at Schnitzer Steel. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and respectful store environment.Key ResponsibilitiesProvide...