Pet Resort Facility Manager
1 day ago
We are seeking a dedicated and dynamic Dog Kennel Manager to join our team at Tailchasers Barrington Pet Resort. As a key member of our staff, you will play a crucial role in ensuring attentive care is provided for the pets visiting our facility.
About the Role:
As a Kennel Manager, you will be responsible for leading by example, inspiring the team, and stepping in as a kennel technician or receptionist based on the needs of the work day. Your responsibilities will include training new team members, delivering exceptional customer service, managing general office tasks, and providing top-notch care to our furry guests.
Key Responsibilities:
- Phone Management & Office Administration – Handle calls, manage office tasks, and process payments.
- Team Leadership – Oversee staff, train, and coach team members.
- Customer Service Excellence – Address client needs.
- Facility Oversight – Ensure the cleanliness of the kennel, manage supplies, and maintain playgroups.
- Pet Care – Oversee feeding, medication, and ensure a safe and happy environment for our pets.
What We Offer:
- Competitive Compensation
- PAID TIME OFF
- Comprehensive Benefits
- Animal Behavior Education
- Free Puppy Kisses
- Pet First Aid Certification
- Hands-On Training
- Discounts
- Promotions & Performance Bonuses
Ideal Candidate:
- Experience – At least 6 months of management experience in a similar setting.
- Teachability – Eager to learn and adapt.
- Authorization – U.S. citizen or legally authorized to work in the U.S.
- Self-Motivated – Able to work independently and take initiative.
- Reliable
- Physical Stamina – Comfortable with physical tasks that require kneeling, crouching, walking, standing, lifting up to 50 lbs unassisted, bending, or climbing.
- Strong Leadership – Proven ability to lead and motivate a team.
- Multitasking Skills – Excellent at prioritizing and completing tasks efficiently.
- Tech-Savvy – Proficient in basic computer functions.
- Customer Interaction – Friendly and effective communicator.
Compensation: Negotiable based on experience.
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