Evening Room Service Specialist

1 week ago


Phoenix, Arizona, United States Arizona Biltmore Full time

About Arizona Biltmore:

At Arizona Biltmore, we prioritize our team members and strive to create a nurturing and inclusive workplace. Our commitment to a People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on building meaningful connections.

We offer a variety of employment benefits, including extensive health coverage, retirement plans, and paid time off. Additionally, our unique perks encompass on-site wellness programs, local discounts, and special rates for hotel stays. We are dedicated to providing continuous training and development opportunities to empower our employees to enhance their skills and advance their careers.

Whether you are new to the hospitality sector or an experienced professional, Arizona Biltmore fosters a collaborative environment that promotes growth and success across our luxurious properties.

Position Overview:
As a Turndown Attendant, your primary responsibility will be to ensure guest rooms are impeccably prepared and provide exceptional turndown service. Your duties will include:

  • Delivering turndown service, which involves adjusting bedcovers, fulfilling guest preferences (such as filling ice buckets), and replenishing amenities, linens, and supplies.
  • Cleaning and stocking assigned guest rooms, which includes maintaining cleanliness in bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors.
  • Changing bed linens and dusting furniture, pictures, drawers, window ledges, and shelves.
  • Replenishing amenities, linens, and supplies in guest rooms.
  • Vacuuming and disposing of trash responsibly.
  • Conducting visual inspections of rooms upon completion of cleaning tasks.
  • Adhering to the hotel's sustainability practices by disposing of waste and recyclables appropriately.
  • Performing additional housekeeping tasks as requested.
  • Responding promptly and courteously to special guest requests.

This is a part-time role, with shifts available any day of the week from 5 PM to 10 PM, including weekends and holidays.

Qualifications:

  • Previous experience in housekeeping.
  • Experience in a luxury hotel setting is preferred.
  • Attention to detail.
  • Ability to work collaboratively as part of a team.
  • Strong work ethic.
  • Flexibility and adaptability in a dynamic environment.


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