Evening Room Care Specialist
1 week ago
About Arizona Biltmore:
Arizona Biltmore, a prestigious LXR Hotel & Resort by Hilton, is renowned for its exceptional hospitality and commitment to guest satisfaction. Our establishment is dedicated to fostering a workplace that prioritizes the wellbeing and development of our employees, ensuring a diverse and inclusive environment.
We offer a comprehensive range of employment benefits, including health insurance, retirement plans, and paid time off. Unique perks such as on-site wellness programs and employee discounts on hotel stays further enhance our employees' experience. Our focus on continuous training and professional growth allows team members to advance their careers within our esteemed organization.
Position Overview:
As a Turndown Attendant, your primary responsibility will be to maintain the cleanliness and comfort of guest accommodations while providing exemplary turndown service. Your duties will include:
- Executing turndown service, which involves adjusting bed coverings, fulfilling guest preferences (such as replenishing ice buckets), and restocking amenities and linens.
- Cleaning and organizing guest rooms as assigned, including thorough sanitation of bathrooms, surfaces, and floors.
- Changing bed linens and ensuring all furnishings are dusted and tidy.
- Restocking supplies and amenities in guest rooms to enhance the guest experience.
- Conducting visual inspections of completed rooms to ensure quality standards are met.
- Managing waste disposal in accordance with environmental guidelines.
- Assisting with additional housekeeping tasks as needed.
- Responding promptly and courteously to special guest requests.
This is a part-time role, with shifts scheduled any day of the week from 5 PM to 10 PM, including weekends and holidays.
Qualifications:
- Previous experience in housekeeping is required.
- Experience in a luxury hotel setting is preferred.
- Attention to detail and a commitment to excellence.
- Ability to work collaboratively as part of a team.
- Strong work ethic and adaptability.
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