Executive Housekeeping Manager
7 days ago
**Job Summary**
The Executive Housekeeping Manager is responsible for overseeing the day-to-day operations of the Housekeeping Department at Colonial Williamsburg Company. This role requires a strong leader who can supervise and motivate a team of housekeeping staff to ensure exceptional guest satisfaction and maintain the highest standards of cleanliness and hospitality.
**Key Responsibilities:**
- Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective operation of the department
- Develop and implement cleaning and maintenance schedules to ensure guest rooms and public areas are consistently clean and well-maintained
- Conduct regular room inspections to ensure high standards of cleanliness and quality
- Train and develop housekeeping staff to improve their skills and knowledge
- Coordinate with other departments, such as Front Office and Maintenance, to ensure seamless communication and collaboration
- Monitor and control laundry and linen inventory to ensure efficient use of resources
- Develop and implement cost-saving initiatives to reduce expenses and improve profitability
- Collaborate with the General Manager to develop and implement departmental goals and objectives
- Ensure compliance with company policies and procedures, as well as regulatory requirements
**Requirements:**
- Bachelor's degree in Hotel Management or related field
- Minimum 2-5 years of experience in housekeeping management, preferably in a 4-5 star hotel or resort
- Strong leadership and communication skills, with the ability to motivate and train staff
- Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions
- Ability to work flexible schedules, including nights, weekends, and holidays
- Proficiency in Microsoft Office and other relevant software applications
**Preferred Qualifications:**
- Certified Executive Housekeeper (CEH) designation
- Four-year degree in Hotel Management or related field
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