Housekeeping Supervisor

4 days ago

Williamsburg, Virginia, United States Williamsburg Landing Full time
Job Summary

As a key member of the Williamsburg Landing team, the Housekeeping Supervisor will provide day-to-day oversight for duties assigned to Housekeepers. This role involves leading a team of Housekeepers, under the direction of the Housekeeping Manager, to ensure the cleanliness and maintenance of our community.

Key Responsibilities
  • Assign and oversee the completion of daily cleaning tasks and responsibilities for specific job duties and/or functional activities.
  • Conduct regular safety and quality inspections to ensure compliance with company standards.
  • Assist in monitoring employee productivity and provide suggestions for increased service or productivity.
  • Provide technical guidance to staff members to ensure that assignments are carried out promptly and correctly.
  • Conduct routine and random inspections of residential units and common areas to ensure tasks are performed properly and thoroughly.
  • Collaborate with residents to ensure satisfaction in areas such as quality, service, and problem resolution.
  • Monitor and maintain stock levels, ordering supplies as necessary.
  • Maintain facilities in safe, sanitary, and infection-free conditions by cleaning and disinfecting areas as established by cleaning procedures, guidelines, and checklists.
  • Inspect storage rooms and utility/janitorial closets for upkeep and supply control.
  • Fills in on daily cleaning duties when necessary to fulfill staff shortages.
  • Perform work in a safe manner, reporting any necessary repairs, hazards, and unsafe conditions to supervisor/director.
  • Reports emergencies to Security as necessary.
  • Cleans and maintains equipment, avoiding misuse.
  • Ensure laundry duties are completed in accordance with all state and federal regulations.
  • Maintains infection control standards, including proper hand washing and the use of personal protective equipment (PPE).
  • Follows the Williamsburg Landing Hazardous Communication policy with regard to the use of cleaning chemicals.
  • Evaluates work processes and methods and submits recommendations for continuous quality improvement.
Requirements
  • High school diploma or equivalent required.
  • Two years' experience as a Housekeeper.
  • Valid Commonwealth of Virginia driver's license.
Knowledge, Skills & Abilities
  • General knowledge of housekeeping practices and procedures.
  • Practical knowledge of housekeeping supplies and equipment.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Presents self in a highly professional manner and maintains a positive attitude.
  • Communicates with colleagues and other departments with professionalism and respect.
  • Keen attention to detail.
  • Ability to work well independently and within a team.
  • Ability to lift 50 pounds, stretch arms above head, bend to clean under furniture, climb stairs and step ladders, and reach overhead with frequency.
  • Performs repetitive tasks on a continuous basis.
  • Must show initiative and good judgment.

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