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Customer Service Representative

2 months ago


College Park, Maryland, United States Bagels 'n Grinds Full time

We're looking for a talented individual to join our team at Bagels 'n Grinds as a key member of our restaurant staff. As a customer-focused professional, you'll play a vital role in delivering exceptional service to our guests and ensuring a positive experience in our restaurants.

This is a dynamic and fast-paced environment where you'll have the opportunity to grow and develop your skills. You'll be responsible for taking customer orders, providing excellent service, and maintaining a safe and clean environment for our guests.

Key Responsibilities:

  • Customer Service: Take customer orders over the phone and in person, consistently delivering excellent service and ensuring a positive experience for our guests.
  • Food Safety and Quality: Maintain all safety procedures in the restaurant, including Safe Food procedures, and ensure that all food is prepared and served to the highest standards.
  • Teamwork: Assist other staff members as needed, maintaining a positive and supportive team environment.
  • Operations: Receive payments, make change correctly, and maintain fast, fresh service to carry out/delivery personnel.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive compensation package