Customer Service Representative

4 weeks ago


College Park, Maryland, United States Wawa Full time
Job Title: Customer Service Associate

Job Summary: Wawa is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, preparing food and beverages, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Prepare and serve food and beverages, including made-to-order items, in accordance with Wawa's quality and safety standards.
  • Operate a cash register, handle customer transactions, and maintain accurate cash handling procedures.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned by management.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve store goals.
Requirements:
  • High school diploma or equivalent preferred.
  • Prior food service and/or customer service experience a plus.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 35 pounds and stand for long periods of time.
  • Reliable transportation and a valid driver's license a plus.
Benefits:
  • Competitive hourly rate, with opportunities for advancement and career growth.
  • Extensive benefits package, including health insurance, 401(k), and education assistance.
  • Opportunities for professional development and training.
Equal Opportunity Employer: Wawa is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.

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