Service Business Development Specialist

3 days ago


Watertown, Massachusetts, United States Blasius Kia Full time
Job Overview

Blasius Kia is seeking a highly motivated and results-driven Service Business Development professional to join our team. As a key member of our Service Department, you will play a critical role in driving business growth and revenue through exceptional customer service and relationship-building skills.

Key Responsibilities
  • Respond to incoming service calls and online requests, scheduling appointments and ensuring seamless customer experiences.
  • Collaborate with the Service Manager and Marketing Department to develop and implement strategies to promote and retain service business.
  • Follow up with recent new car deliveries to schedule future service appointments and ensure customer satisfaction.
  • Work closely with the Service Team to create a positive and memorable servicing experience for our customers.
Requirements
  • A strong desire to serve our clients and exceed their expectations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Proficiency in multiple computer systems and the ability to log detailed notes.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.


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