Billing Specialist
1 week ago
About this Opportunity:
As a Billing Specialist, you will be responsible for setting up contracts and properly invoicing clients of Orion. This position will work closely with operations on escalated client cases regarding invoices as well as internal requests from various departments. The Billing Specialist will work on projects that include both improvements of legacy processes and procedures as well as customization of the billing processes to accommodate the needs of new business partners through mergers and acquisitions. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.
Key Responsibilities:
- Act as a subject matter expert for external billing at Orion
- Respond timely to internal questions regarding invoices
- Evaluate business processes, anticipate requirements, and help implement solutions
- Document, maintain, and implement operating policies and best practices
- Act as the lead in internal efficiency projects and process innovation for the Billing team
- Provide second-tier support and perform cross-checks and approvals
- Resolve and answer complex billing-related issues and questions
- Prepare documents for annual audit
- Assist in training and education of new Billing team members
Requirements:
- Has a minimum of a high school diploma or equivalent; associate's or bachelor's degree in business or related field
- Has a minimum of 1 year of experience within the financial services industry working in Accounting or Billing
- Obtains Orion Industry Certification
- Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization
What We Offer:
Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment, and more.
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