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Billing Specialist
2 months ago
About this Opportunity:
As a Billing Specialist at Orion, you will be responsible for setting up contracts and properly invoicing clients. This position will work closely with operations on escalated client cases regarding invoices as well as internal requests from various departments. The Billing Specialist will work on projects that include both improvements of legacy processes and procedures as well as customization of the billing processes to accommodate the needs of new business partners through mergers and acquisitions.
Key Responsibilities:
- Act as a subject matter expert for external billing at Orion/Redtail
- Respond timely to internal questions regarding invoices
- Evaluate business processes, anticipate requirements, and help implement solutions
- Document, maintain, and implement operating policies and best practices
- Act as the lead in internal efficiency projects and process innovation for the Billing team
- Provide second-tier support and perform cross-checks and approvals
- Resolve and answer complex billing-related issues and questions
- Prepare documents for annual audit
- Assist in training and education of new Billing team members
Requirements:
- High school diploma or equivalent; associate's or bachelor's degree in business or related field
- Minimum of 1 year of experience within the financial services industry working in Accounting or Billing
- Obtain Orion Industry Certification
- Own and manage relationships with stakeholders directly and work effectively with people at all levels in an organization
Benefits:
Orion offers a competitive benefits package, including health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits, student loan repayment, and more.
