Customer Service Banker

3 days ago


Buffalo, New York, United States M&T Bank Full time

M&T Bank is seeking a skilled Customer Service Banker to provide exceptional service experience for our customers. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Job Description

The Customer Service Banker will be responsible for responding to customer inquiries, resolving issues, and providing solutions for common customer requests. This role requires a strong understanding of banking products and services, as well as the ability to communicate effectively with customers via phone, email, or in-person.

Required Skills and Qualifications
  • Bachelor's degree in Business, Communications, or related field
  • 1-2 years of customer service experience in a financial institution
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment

We offer a competitive salary range of $45,000 - $60,000 per year, based on experience. In addition to a salary, we also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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