Customer Service Representative

3 days ago


Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

**Job Summary:**

We are seeking a friendly and energetic Customer Service Team Member to join our team at 5140 Main St in Williamsville, NY. This role involves delivering exceptional customer service, processing food orders, and maintaining a clean and inviting environment.

Responsibilities:
  • Maintain a positive first impression by ensuring a clean and inviting dining room and wearing proper attire.
  • Deliver outstanding customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Process food orders accurately and efficiently, following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
Requirements:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Attention to detail and ability to accurately process orders.

The estimated salary for this role is $12-$15 per hour, depending on experience. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.



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