Customer Service Ambassador

1 day ago


Buffalo, New York, United States Burlington Stores Full time
Career Opportunity: Customer Service Ambassador

Burlington Stores, Inc. is seeking a highly motivated Customer Service Ambassador to join our team in Cheektowaga, NY. This is a regular part-time position that requires flexibility with scheduling, including nights, weekends, and holidays.

About the Role:

The successful candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. They will be responsible for providing exceptional customer service, maintaining a secure shopping environment, and participating in training programs to develop knowledge of top shortage areas and support programs aimed at theft reduction.

Key Responsibilities:
  1. Provide exceptional customer service by engaging with customers and associates in a friendly and professional manner.
  2. Monitor store entrances and exits to prevent theft and maintain a secure shopping environment.
  3. Conduct bag and package checks on store and corporate associates to ensure adherence to safety and security standards.
  4. Develop and implement strategies to improve overall customer satisfaction and loyalty.
Requirements:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations.
  • Ability to stand and walk for extended periods of time and to visually monitor store environment.
  • Excellent communication and leadership skills.
Compensation:

The estimated salary for this role is $15 per hour, with opportunities for growth and development within the company.



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