Client Services Coordinator

4 weeks ago


Austin, Texas, United States Ambient AI Full time
Ambient AI Implementation Specialist

We are seeking a highly skilled Ambient AI Implementation Specialist to join our team. As an Implementation Specialist, you will be responsible for ensuring a seamless onboarding experience for our customers, from setup to launch. Your expertise in project management and customer success will be instrumental in driving customer satisfaction and retention.

Key Responsibilities:

  • Manage customer onboarding and implementation projects
  • Collaborate with internal teams to ensure successful customer adoption
  • Develop and deliver training materials to customers and internal stakeholders
  • Provide exceptional customer support and issue resolution

Requirements:

  • 2+ years of experience in customer-facing customer success or implementation roles
  • Strong project management skills and experience with SaaS software implementation
  • Self-motivated and proactive team player with a high level of integrity
  • Basic understanding of machine learning and artificial intelligence

What We Offer:

  • Competitive salary and benefits package
  • Stock options and equity in a rapidly growing company
  • Opportunities for professional growth and development

Ambient AI is a leading provider of AI-powered security solutions, and we are committed to creating a safe and inclusive work environment. If you are passionate about customer success and have a strong background in project management, we encourage you to apply for this exciting opportunity.



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