Senior Director of Client Retention

3 weeks ago


New York, New York, United States DearDoc Full time
Skill and Qualification

As a Senior Director of Client Retention, you will champion a customer-first culture across departments to ensure every customer interaction reflects our commitment to their success. This includes owning department metrics such as Customer Retention, Revenue Expansion, Customer Time to Results, and Customer Results Achievement.

You will lead a high-performing team, implement strategic initiatives, and collaborate across departments to deliver measurable results in a fast-paced, innovative environment. We offer an estimated salary range of $160,000-$200,000 per year, depending on your level of experience and qualifications.



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