Beverage and Food Operations Supervisor

2 weeks ago


Scott, Louisiana, United States PJ's Coffee Full time

Position Overview:


The Beverage and Food Operations Supervisor plays a crucial role in ensuring the excellence of all food and beverage offerings at PJ's Coffee.

This position is pivotal in fostering a welcoming atmosphere for both patrons and team members, while consistently delivering prompt, efficient, and friendly service.

The supervisor is entrusted with upholding the reputation and integrity of the PJ's brand, as well as the specific location they oversee.

Impeccable customer service skills, extensive product knowledge, and a commitment to safety and core values are essential attributes for success in this role.

Moreover, the individual must demonstrate a strong desire for personal and professional growth within the organization, with aspirations to advance into higher-level positions.


Key Responsibilities:
Thoroughly comprehend all company policies, procedures, standards, specifications, guidelines, and training programs. | |
Guarantee that every guest feels welcomed and receives responsive, friendly, and courteous service at all times.

Ensure that all team members consistently prepare and serve food and beverages in accordance with brand standards and established par levels.

Monitor service times and ensure timely fulfillment of all orders by team members.

Foster a positive and enjoyable work environment for all staff.

Ensure that food and beverages are prepared and served according to the store's recipes and par level standards.

Meet all labor and scheduling requirements/goals, stepping in as needed to maintain guest service standards and operational efficiency.

Conduct regular inspections to ensure all equipment is clean and in excellent working condition, adhering to PJ's preventative maintenance protocols, including proper breakdown and cleaning of equipment.

Achieve company goals related to sales, service, quality, facility appearance, sanitation, and cleanliness through effective employee training and by cultivating a positive, productive work environment.

Assist in executing store marketing, advertising, and promotional initiatives as directed by upper management.
Develop and train new staff members.
Report any employee conduct or company policy violations directly to management.

Fully understand and comply with all applicable federal, state, county, and municipal regulations regarding health, safety, and labor requirements for the store, employees, and guests.

Provide management with insights and suggestions as necessary.

Compensation:
$12.00 per hour


PJ's Coffee of New Orleans, established in 1978 by Phyllis Jordan, is renowned for its commitment to high-quality beans, superior roasting techniques, and a passion for the art of coffee making.

Today, PJ's Coffee is celebrated for its gourmet drinks crafted from the top 1% of Arabica beans and delicious organic tea.

Additionally, our selection of fresh breakfast pastries and hot breakfast sandwiches pairs perfectly with our beverages.
PJ's Coffee offers a comprehensive range of espresso-based drinks, flavored coffee, and award-winning Original Cold Brew TM Iced Coffee.

We are dedicated to providing our customers with the freshest coffee possible while enhancing quality of life through community initiatives and support for local school programs.



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