Resort Front Office Supervisor

3 weeks ago


Harbor Springs, United States The Highlands at Harbor Springs Full time
Job Description

We are looking for a seasoned professional with supervisory experience to fill the role of Guest Service Lead. As a key member of our Front Desk team, you will be responsible for:

  • Monitoring team members' performances and providing feedback to improve their skills
  • Overseeing the prompt and courteous check-in and checkout of guests
  • Proactively addressing guest concerns and resolving issues efficiently

In addition, you will work closely with other department managers to ensure seamless operations and coordination of activities.



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