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Medical Office Receptionist

2 months ago


Springboro, Ohio, United States Kettering Health Full time

About the Role:

Kettering Health is seeking a skilled Patient Registration professional to join our team. As a Patient Registration Specialist, you will play a critical role in ensuring a positive experience for our patients and their families.

Key Responsibilities:

  • Register patients in a timely and accurate manner, demonstrating exceptional customer service and communication skills.
  • Review and verify patient information, including demographic and insurance data.
  • Manage patient flow and coordinate with other departments to ensure seamless registration processes.
  • Maintain accurate and up-to-date patient records, adhering to HIPAA guidelines and Kettering Health's policies and procedures.
  • Collaborate with healthcare teams to ensure timely and efficient registration processes.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of experience in patient registration or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of healthcare regulations and industry standards.