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Medical Office Receptionist
2 months ago
About the Role:
Kettering Health is seeking a skilled Patient Registration professional to join our team. As a Patient Registration Specialist, you will play a critical role in ensuring a positive experience for our patients and their families.
Key Responsibilities:
- Register patients in a timely and accurate manner, demonstrating exceptional customer service and communication skills.
- Review and verify patient information, including demographic and insurance data.
- Manage patient flow and coordinate with other departments to ensure seamless registration processes.
- Maintain accurate and up-to-date patient records, adhering to HIPAA guidelines and Kettering Health's policies and procedures.
- Collaborate with healthcare teams to ensure timely and efficient registration processes.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1-2 years of experience in patient registration or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of healthcare regulations and industry standards.