Customer Service Representative

2 days ago


Augusta, Maine, United States KJ's Market Full time
Overview

We're seeking a motivated and detail-oriented individual to join our team at KJ's Market as a Part-Time Office Clerk. As a valued member of our team, you will play a critical role in ensuring the smooth operation of our cash office and front-end services.

ResponsibilitiesSales and Cash Handling

Key responsibilities include:

  • Preparing weekly cash reports and accompanying documentation
  • Maintaining sales-related information and processing invoices and transfers as assigned
  • Processing beer and wine payments and ensuring accurate daily cash counts
Cash Office Security

You will be responsible for:

  • Ensuring the security of the cash office and store funds
  • Maintaining accountability standards of cashier tills and supplies
Cashier/Guest Service Clerk Performance Reports

Key tasks include:

  • Monitoring and analyzing the Operator Activity Report
  • Performing surprise cashier till audits, detail tape audits, and accuracy checks according to policy
  • Maintaining daily front-end schedules to ensure proper guest service levels
Additional Responsibilities

You will also be responsible for:

  • Processing guest orders to ensure the No Noticeable Wait policy is followed
  • Performing all other duties as assigned by management
Qualifications

To be successful in this role, you will need:

  • A friendly and outgoing personality
  • The ability to work well with others and lift up to 25 pounds occasionally
  • Strong communication and guest service skills
  • The ability to read and understand information and direction
  • Knowledge of front-end operations and the ability to supervise hosts
  • Effective communication and guest service skills

We offer a competitive compensation package, including weekly pay, flexible schedules, and excellent benefits, including a 401K and Pension Plan, tuition assistance, and more.



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