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Customer Service Representative

2 months ago

Augusta, Maine, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a key member of our delivery team, you will be responsible for ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' locations.
  • Load and unload storage containers for delivery, ensuring that they are properly secured and handled.
  • Participate in ongoing training and education programs to enhance your skills and knowledge.
  • Provide excellent customer service and support, responding to customer inquiries and resolving any issues that may arise.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment

This role involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

This role requires some physical exertion, including long periods of standing, walking, and lifting. You must be able to move a minimum of 50 pounds assisted or unassisted.

Benefits
  • Career stability and opportunities for advancement.
  • Competitive compensation and benefits package.
  • Access to ongoing training and education programs.
  • A supportive and inclusive work environment.