Customer Service Representative
22 hours ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Piedmont Augusta Hospital. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, visitors, and staff.
Key Responsibilities:- Answer all calls directed to the hospital's main number, answering service call forwarding lines, and general information inquiries.
- Efficiently and accurately answer/relay call information, with priority given to emergencies.
- Utilize computerized systems for locating physicians, personnel, and patients.
- Serve as a major contact for all levels of personnel requiring on-call schedule information and access to off-duty personnel.
- Participate in emergency and disaster preparedness situations.
- High School Diploma or GED required.
- One (1) year of experience in a customer service environment required.
- Experience in a call center, switchboard, answering service, or message center with exposure to texting, paging, and Answering Service applications is preferred.
- Typing 35 WPM required.
- Working knowledge of personal computers and Windows-based operating systems.
- Proficient with Word and Excel.
- Excellent verbal and written communication skills.
This is a 24-hour a day essential department. Flexibility with work hours is a must. Schedules may be changed and not permanent in most cases.
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Customer Service Representative
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Augusta, Maine, United States Richmond Pediatrics Full time{"title": "Customer Service Representative", "description": "**Richmond Pediatrics is seeking a skilled Customer Service Representative to join our team.****About the Role:**We are looking for a customer-focused individual to provide exceptional service to our patients and families. As a Customer Service Representative, you will be the first point of contact...
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Customer Service Representative
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Augusta, Maine, United States Piedmont Augusta Hospital Full timePiedmont Augusta Hospital Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Piedmont Augusta Hospital.Job Summary:The Customer Service Representative will be responsible for answering all calls directed to the hospital's main number, answering service call forwarding lines, and general...
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Customer Service Representative
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Augusta, Maine, United States Piedmont Augusta Hospital Full timePiedmont Augusta Hospital Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Piedmont Augusta Hospital.Job Summary:The Customer Service Representative will be responsible for answering all calls directed to the hospital's main number, answering service call forwarding lines, and general...
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Customer Service Representative
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Customer Service Representative
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