Customer Service Representative

5 days ago


Angier North Carolina, United States First Citizens Bank Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Engage with customers to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED and 6 months customer service experience
  • Preferred Area of Experience: Sales or banking
  • Skill(s): Financial literacy, Knowledge of retail banking products and services
What We Offer

As a valued member of our team, you will have access to a comprehensive benefits program, including customized offerings to support your well-being and career growth. We are committed to creating a work environment that is inclusive, diverse, and supportive of our associates' unique needs and perspectives.



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