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Customer Service Representative

2 months ago

Charlotte North Carolina, United States Cedar Fair Full time
Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Cedar Fair. As a Beverage Specialist, you will be responsible for providing legendary customer service to all guests, creating a welcoming and inclusive environment, and ensuring that every guest has a memorable experience.

Key Responsibilities
  • Provide prompt and courteous service to all guests, ensuring that their needs are met and exceeded.
  • Prepare and serve a variety of beverage orders, including specialty coffee drinks and whole bean sales, to Cedar Fair standards.
  • Use cash register to correctly total price and tax on selected products by guests.
  • Employ salesmanship techniques, including product demonstration, sales goals, and suggestive selling, to increase sales and drive revenue growth.
  • Assist guests in the selection and purchase of products, providing recommendations and solutions to meet their needs.
Requirements
  • High school diploma or equivalent required.
  • Ability to work a variety of shifts, including weekends, evenings, and holidays.
  • Good judgment and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Passion and excitement about Cedar Fair and its mission.
Benefits
  • FREE admission to Cedar Fair and other parks.
  • FREE tickets for friends and family.
  • 10% discounts on food and 20% discounts on merchandise.
  • Work with people from here, near, and from all over the world.
  • Exclusive associate-only events.
  • Benefits for part-time, year-round positions include paid time off.