Guest Services Representative
2 days ago
The Night Audit is a critical role at SpringHill Suites by Marriott Richmond North/Glen Allen. As a Night Audit, you will be responsible for ensuring a smooth guest experience during the night shift. This includes checking guests in and out, answering phone calls, and handling special requests.
In addition to these responsibilities, you will also be responsible for auditing all charges and postings, reconciling daily activity, and closing all accounts in preparation for the new day. This will involve using your analytical skills to identify any discrepancies and taking corrective action as needed.
Responsibilities:
- Check guests in and out
- Answer phone calls and handle special requests
- Audit all charges and postings
- Reconcile daily activity and close all accounts
Requirements:
- High school diploma or G.E.D. equivalent
- Minimum of 1 year of experience as a Guest Service Agent
- No supervisory experience required
Salary Range: $52,000 - $72,000 per year
What We Offer:
At SpringHill Suites by Marriott Richmond North/Glen Allen, we offer a competitive salary, paid time off, and health insurance. We also offer opportunities for professional growth and development.
How to Apply:
If you are interested in applying for this position, please submit your resume and cover letter to us via email. We look forward to hearing from you
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