Extended Stay Guest Ambassador

2 days ago


Glen Allen, Virginia, United States Extended Stay Full time

Job Summary
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Extended Stay. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, responding to their requests and needs in a timely and professional manner.

Key Responsibilities
* Provide exceptional customer service to our guests, responding to their requests and needs in a timely and professional manner
* Process reservations, registration, payment, and departures following company guidelines
* Collect relevant guest information for potential sales leads
* Maintain accurate and up-to-date records of guest interactions and transactions

Requirements
* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Proficiency in using computer software applications, including our property management system
* Salary: $48,000 - $65,000 per year

About Extended Stay
Extended Stay is a leading provider of extended stay accommodations, offering a unique blend of comfort and convenience to our guests. Our properties are designed to provide a home away from home for our guests, with amenities such as kitchenettes, laundry facilities, and fitness centers.



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