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Eligibility Benefits Support Specialist
2 months ago
Abacus Staffing, a prominent provider of comprehensive employment solutions, is on the lookout for skilled individuals. We pride ourselves on offering meaningful employment opportunities, competitive compensation, and exceptional service to a workforce exceeding 20,000 across the nation.
Position Title: Benefits Support Specialist
Work Schedule: Monday – Friday, 8:00 AM - 5:00 PM
Compensation: $15.00 per hour
Role Summary:
The City of Virginia Beach's Department of Human Services is seeking a dedicated Benefits Support Specialist to assist the Eligibility Benefits Program Division. Under the guidance of senior clerical staff, this role involves managing the documentation process for various benefit programs.
Key Responsibilities:
- Provide assistance at the Information Desk within the Department of Human Services.
- Deliver exceptional customer service to individuals visiting the Information Desk.
- Handle document submissions, ensuring proper logging and acknowledgment.
- Prepare documents for scanning by removing any non-paper materials.
- Utilize state systems to verify case details and assigned case workers.
- Digitally archive documents using specialized scanning equipment.
- Ensure all scanned documents are clear and accurately uploaded to the designated systems.
- Organize and date-stamp incoming mail prior to processing.
- Respond to internal requests efficiently and accurately.
Qualifications:
- High school diploma or GED with a minimum of two years of relevant experience in clerical or administrative roles.
- Possession of a valid driver's license.
Benefits:
We offer competitive pay rates, a positive work culture, opportunities for professional growth, and a supportive work environment.