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Service Operations Associate

2 months ago

West Palm Beach, Florida, United States Symbiotic Corp. Full time
Position Overview
We appreciate your interest in a career with Symbiotic Corp. As a staffing agency, we are focused on linking skilled professionals with outstanding organizations. At present, we are on the lookout for Customer Service Representatives to join the daily functions at one of our prestigious client locations. If you excel in providing exceptional service and products, prioritize integrity and fairness in your interactions, and strive for quality, consistency, and transparency in your work, this position is ideal for you.
Key Responsibilities:
  • Delivering Service Excellence: Arriving promptly to support morning operations, processing customer orders to enhance workflow, and managing invoice and data entry tasks.
  • Effective Communication: Responding to phone inquiries, resolving issues as they arise, monitoring emails for new orders, and ensuring their fulfillment while relaying any concerns to management.
  • Essential Support Role: Your reliable presence is crucial in upholding the service reputation and operational efficiency of the organization.
Ideal Candidate Profile:
  • A strong commitment to punctuality and a solid work ethic.
  • Basic computer skills and the ability to quickly learn new systems.
  • Prior experience in food service or distribution is preferred but not mandatory. Bilingual abilities in English and Spanish are advantageous.
  • Willingness to work early morning shifts, including weekends, with flexible hours during peak and off-peak periods.
About Symbiotic Corp:

Symbiotic Corp. collaborates with a long-established family-owned meat supplier. With a rich history, our client is recognized for its service-oriented culture and high-quality protein products. They cater to upscale hotels, restaurants, and country clubs, focusing on sustainable growth and success while valuing employees as essential partners.

What We Provide:
  • Competitive Pay: Salary and hourly options, negotiable based on experience, with significant overtime opportunities.
  • Comprehensive Benefits: Healthcare coverage, including vision and dental, supplemental benefits, and a 401k plan with matching contributions.
  • Employee Perks: Daily meals, discounts on premium meat products, paid time off, and holidays.
  • Supportive Culture: A nurturing, flexible environment that promotes long-term employee development and success.
Symbiotic Corp. is dedicated to fostering a diverse workplace and is proud to be an equal opportunity employer. Join us in pursuing excellence while maintaining the highest standards of quality and service.