Desktop Support Specialist in West Palm Beach

4 hours ago


West Palm Beach, Florida, United States Virtual Service Operations Full time
Opportunity

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in West Palm Beach, Florida.

In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support, including:

  • Providing workstation software break-fix support
  • Performing IMAC - PC install, moves, adds, and changes
  • Loading images
  • Recovering assets
  • Tagging assets
  • Providing printer support
  • Supporting Client Center (Tech Bar)
  • Updating IT Service Management
  • Performing other client support duties as needed to maintain workstation operations and customer satisfaction
Qualifications

Previous working experience in Desktop Support is desired, but training will be provided for all entry-level new hires.

Knowledge of PC imaging is required, and experience with change management and incident management is preferred.

Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe is also preferred.

Requirements

Must be within driving distance of West Palm Beach, Florida, and willing to work onsite.

Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.

What We Offer

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates.

We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO:

VSO is a hybrid cloud and managed services consulting firm.

Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft, and others.

We take pride in taking care of our employees, offering a wide variety of benefits for eligible employees related to health, retirement, professional development, and more.



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