Desktop Support Specialist in West Palm Beach

4 hours ago


West Palm Beach, Florida, United States Virtual Service Operations Full time

Opportunity:

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in West Palm Beach, Florida.

In this role, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, IT service management updates, and other client support duties needed to maintain workstation operations and customer satisfaction.

Qualifications:

Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires. Knowledge of PC imaging, experience with change management and incident management, and experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe are required.

What is Important to Us:

You are an excellent communicator in writing and speaking, able to work independently but also value teamwork. Your problem-solving skills are excellent, and you are looking for a job where performance appraisals occur regularly and you look forward to advancing your career.

What we offer you:

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth, and we offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more.



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