Healthcare Administrative Assistant, OBGYN
6 days ago
North Shore Physicians Group (NSPG) is a leading multi-specialty physicians group that prioritizes innovative practices and patient-centered care. Our team of over 400 healthcare professionals is dedicated to delivering high-quality, compassionate care to women of all ages.
The OpportunityWe are seeking a full-time Patient Service Representative to join our team at our Danvers location. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our community-based physician practices.
Key Responsibilities:- Schedule appointments and obtain prior authorizations from insurance companies as needed
- Check-in patients, answer their questions, and assist with pre-visit paperwork
- Complete forms, collect co-payments, and schedule follow-up appointments, tests, and procedures
- Field incoming telephone calls and triage appropriately
- Monitor patient flow and waiting room activity
- Provide general support to practice leadership, clinicians, and peers
- High School Diploma or College-level coursework preferred but not required
- 2 years of experience working in a community-based medical practice preferred
- Epic experience preferred
As a Patient Service Representative at North Shore Physicians Group, you will have the opportunity to work in a dynamic and supportive environment that prioritizes patient care and satisfaction. Our team is dedicated to delivering exceptional service and making a positive impact on the lives of our patients.
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