Client Relations Specialist
2 weeks ago
- Paid time off
Tommy Adams - State Farm Agent is in search of a detail-oriented and proactive individual to handle administrative responsibilities and assist insurance agents in acquiring and retaining clients. As a Client Relations Specialist within our agency, your meticulous nature, commitment to customer engagement, and sales-oriented mindset will prepare you for this dynamic role. Your contributions as a driven professional who excels in a fast-paced setting will open doors for career advancement and increased earnings.
We are excited to integrate your enthusiasm and marketing insights into our team as we strive for collective success.
RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Utilize a customer-centric, needs-based review approach to inform clients about available insurance solutions.
- Employ effective communication skills to meet customer needs while fostering business growth.
- Strong dedication to customer service
- Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing)
- Ability to obtain Property and Casualty License
- Ability to obtain a Life/Health License
- Capability to meet mutually established marketing objectives
- Interest in promoting products and services based on client requirements
- Salary plus commission/bonus
- Paid time off (including vacation and personal/sick days)
- Health benefits
- Profit sharing
- Opportunities for growth and advancement within the office
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