Office Receptionist

3 days ago


Orlando, Florida, United States Serenity Healthcare Full time
Job Overview

We are seeking a highly organized and customer-focused Office Receptionist to provide exceptional support to our patients and visitors at Serenity Healthcare. As the first point of contact, you will play a crucial role in ensuring a positive experience for our clients.

Key Responsibilities:

  • Update and verify customer information upon each visit.
  • Build rapport with patients by creating a welcoming atmosphere and remembering their names, interests, and stories.
  • Provide support and compassion to patients, addressing their concerns and respecting their boundaries.
  • Rotate through various office tasks throughout the day, ensuring seamless clinic operations.

Requirements:

  • High School Diploma/GED.
  • Excellent verbal and written communication, and basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity Healthcare:

Serenity is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our evidence-based research and proven results drive our commitment to helping patients take back their lives with a revolutionary approach to healthcare.

What We Offer:

  • Career Advancement Opportunities
  • Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
  • Paid Time Off
  • 10 Major Holidays Off
  • 401k
  • Employee Referral Program

Disclaimer:

This position is contingent on successfully completing a criminal background check upon hire.


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