Technology Operations Representative I

1 week ago


Coraopolis, Pennsylvania, United States Canon Solutions America, Inc. Full time

At Canon Solutions America, Inc., we are seeking a talented Technology Operations Representative I to join our team in Coraopolis, PA. As an entry-level position, this role is designed for individuals who want to grow and develop within our organization.

The successful candidate will work closely with experienced team members to gain hands-on experience and serve as a backup resource. They will focus on learning our advanced technology, culture, and work processes, ensuring seamless integration into our dynamic team.

This exciting opportunity allows you to participate in all required training and development courses, demonstrating learned capabilities through assignments. You will identify potential opportunities to improve work processes, tools, and systems, streamlining workflows while maintaining high levels of customer service skills.

To excel in this role, you should have:

  • An entry-level customer service background
  • Experience in direct-to-consumer service jobs is a plus

You must possess the ability to communicate technical issues clearly to managers and teams, respectfully listen to customer concerns, and ease stress by assuring understanding and escalation of issues. A high school diploma, GED, or equivalent experience, along with 1-2 years of related experience, is required. Associates degree or equivalent is preferred.

In exchange for your hard work and dedication, we offer a competitive compensation package, including:

  • A salary range estimated at $45,000 - $60,000 per year, depending on experience
  • Medical, dental, vision benefits
  • 401(k) Savings Plan
  • Discretionary profit sharing and success sharing
  • Educational assistance
  • Recognition programs
  • Vacation time

We are committed to fostering a diverse and inclusive environment where everyone has the opportunity to thrive. If you share our values and are passionate about delivering exceptional results, we encourage you to apply.



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