Operations Development Representative

5 days ago


Coraopolis, Pennsylvania, United States Canon Solutions America, Inc. Full time
About the Role

This entry-level position is designed to foster growth and development within our organization. As a key member of our team, you will have the opportunity to shadow experienced professionals and serve as a backup resource. Your primary focus will be on learning our technology, culture, and work processes.

Your Impact

You will participate in comprehensive training and development programs, demonstrating your acquired skills through practical assignments. Additionally, you will identify opportunities to improve workflows, tools, and systems, ensuring seamless operations. Excellent customer service skills are essential for this role, and you will be expected to provide high-quality support to our customers. Special projects may also require your assistance, with close oversight from your manager.

Key Responsibilities:
  • Participate in all required training and development courses.
  • Demonstrate learned capabilities through assignments.
  • Identify potential opportunities to improve work processes, tools, and systems to streamline workflows.
  • Demonstrate core customer service skills as outlined in training.
  • Support the department as needed in special projects.
About You: The Skills & Expertise You Bring

To succeed in this role, you should possess the following qualifications and skills:

  • A High School Diploma or equivalent experience, plus 1-2 years of related experience.
  • An Associates degree or equivalent required.
  • The ability to communicate technical issues clearly to managers and teams.
  • The ability to respectfully listen to customer concerns, ease customer stress by assuring understanding and escalation of issues.
Benefits

As a valued member of our team, you will enjoy a competitive compensation package, including:

  • A salary range of $55,000 - $65,000 per year, depending on location and experience.
  • Medical, dental, vision, and 401(k) Savings Plan benefits.
  • Discretionary profit sharing, discretionary success sharing, and educational assistance.
  • Recognition programs, vacation time, and other perks.
About Canon Solutions America, Inc.

We empower companies of all sizes to succeed by supplying market-leading enterprise, production, and large-format printing solutions. Our commitment to innovation, sustainability, and efficiency drives our mission to promote professional growth and development within our organization. With unwavering dedication, we help drive business success and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.



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