Technology Operations Representative I Position

1 week ago


Coraopolis, Pennsylvania, United States Canon Solutions America, Inc. Full time
Job Summary:

We are seeking a Technology Operations Representative I to join our team. This entry-level position is designed for growth and development, providing opportunities to learn and grow within the organization.

About the Role:

This role involves shadowing team members to gain knowledge and skills as a backup resource. The focus is on learning Canon technology, culture, and work processes.

Your Impact:

- Participate in required training and development courses
- Demonstrate learned capabilities through assignments
- Identify potential improvements in work processes, tools, and systems to streamline workflows
- Showcase core customer service skills as outlined in training
- Support the department as needed in special projects

About You:

To be successful in this role, you should have:
- A High School Diploma, GED, or equivalent experience, plus 1 to 2 years of related experience
- An Associate's degree or equivalent is preferred
- Ability to communicate technology issues clearly to managers and team members
- Strong customer service background, preferably in direct-to-consumer service roles
- Excellent communication and interpersonal skills

What We Offer:

- Competitive salary range: $45,000 - $55,000 per year
- Comprehensive benefits package including medical, dental, vision, 401(k) Savings Plan, and more
- Opportunities for professional growth and development

About Us:

Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.

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