Commercial Lines Associate Account Manager
4 days ago
Company Overview
World Insurance Associates, LLC. is a leading insurance broker with a rich history of meeting the risk management needs of communities throughout the United States. With a strong presence in New Hampshire, Maine, and Massachusetts, we offer unparalleled access to a wide range of insurance products and services.
Job Summary
This position supports the Account Executive in managing a book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time. The successful candidate will be responsible for growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
Key Responsibilities
- Assist Account Executive in managing a portfolio of Commercial Lines Property & Casualty Insurance clients, ensuring all tasks are completed accurately and on-time.
- Develop and maintain strong relationships with clients to grow loyalty and retention.
- Support in handling renewals, service requests, claims, billing, and new policies.
- Maintain a thorough understanding of the insurance market and underwriting guidelines.
- Review all applications, policies, endorsements, and audits for accuracy.
- Complete loss/claim analysis and summaries.
- Coordinate expiration lists with department managers to obtain renewal business information.
Requirements
- Two years minimum Commercial Lines Account Management or support experience required.
- Property & Casualty License required, or agreement to obtain within 3-6 months of employment.
- Valid driver's license and insurance required.
- Applied/EPIC or similar agency management software experience preferred.
- Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
- Able to work independently and enjoy a high degree of interaction with team members.
- Self-motivated and driven, with a sense of urgency and ability to work with and meet deadlines.
- Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
- The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
- Ability to maintain a professional demeanor and positive attitude.
Equal Employment Opportunity
World Insurance Associates, LLC. is an equal opportunity employer and celebrates diversity in the workplace. We are committed to providing a work environment that is free from discrimination and harassment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our clients.
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