Commercial Lines Associate Account Manager

4 days ago


Exeter, New Hampshire, United States World Insurance Associates, LLC. Full time
Job Description

Company Overview

World Insurance Associates, LLC. is a leading insurance broker with a rich history of meeting the risk management needs of communities throughout the United States. With a strong presence in New Hampshire, Maine, and Massachusetts, we offer unparalleled access to a wide range of insurance products and services.

Job Summary

This position supports the Account Executive in managing a book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time. The successful candidate will be responsible for growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.

Key Responsibilities

  • Assist Account Executive in managing a portfolio of Commercial Lines Property & Casualty Insurance clients, ensuring all tasks are completed accurately and on-time.
  • Develop and maintain strong relationships with clients to grow loyalty and retention.
  • Support in handling renewals, service requests, claims, billing, and new policies.
  • Maintain a thorough understanding of the insurance market and underwriting guidelines.
  • Review all applications, policies, endorsements, and audits for accuracy.
  • Complete loss/claim analysis and summaries.
  • Coordinate expiration lists with department managers to obtain renewal business information.

Requirements

  • Two years minimum Commercial Lines Account Management or support experience required.
  • Property & Casualty License required, or agreement to obtain within 3-6 months of employment.
  • Valid driver's license and insurance required.
  • Applied/EPIC or similar agency management software experience preferred.
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven, with a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
  • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.

Equal Employment Opportunity

World Insurance Associates, LLC. is an equal opportunity employer and celebrates diversity in the workplace. We are committed to providing a work environment that is free from discrimination and harassment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our clients.



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