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Client Services Account Executive
2 months ago
As an Account Manager specializing in Client Services at Cobalt Benefits Group, you will be integral in delivering tailored employee benefits solutions. Your role will focus on providing customized, self-funded insurance options to our clients and their members.
Reporting Structure:
You will report directly to the Director of Client Services and collaborate closely with the Executive Manager to foster strong, lasting relationships with our self-funded medical, dental, and ancillary benefit client groups.
Key Responsibilities:
- Serve as the primary contact for daily operations, ensuring a thorough understanding of client needs, challenges, and objectives.
- Manage all aspects of client onboarding and implementation with clear communication and diligence.
- Build and maintain trust with existing clients by addressing inquiries and setting realistic expectations.
- Utilize independent judgment to oversee projects related to new client group implementations.
- Deliver exceptional service and insightful recommendations regarding CBG products.
- Address client concerns promptly, leveraging internal resources for grievances and appeals.
- Contribute to the overall performance of your service delivery team and provide daily progress updates.
- Collaborate with various departments to assist in the creation and design of client presentations.
- Prioritize daily tasks effectively to manage multiple accounts and projects.
Qualifications:
Applicants should possess an associate degree or two years of relevant experience in business, along with one to three years of experience in the health benefits or insurance sector. A proven history of managing client relationships, achieving high customer satisfaction, and retaining clients is essential. Strong communication and interpersonal skills are a must, as is the ability to work both independently and within team environments. Proficiency in Microsoft Office Suite at an intermediate level is required. Knowledge of Third-Party Administration (TPA) is advantageous.
Benefits:
Upon successful completion of a 60-day waiting period, full-time employees will have access to a comprehensive benefits package, which includes:
- Excellent medical, dental, and vision insurance with biannual employer HSA contributions covering 50% of the plan's annual deductible.
- Company-paid Basic Life and AD&D insurance.
- Company-paid Short-Term and Long-Term Disability coverage.
- Flexible Spending Accounts.
- 401(k) Retirement Plan with up to a 6% employer match.
- More than 10 paid holidays.
- Generous paid vacation and sick leave.
- Numerous engaging company events.
About Cobalt Benefits Group:
Cobalt Benefits Group (CBG) is a trusted third-party administrator (TPA) that specializes in self-funded benefit plans. Our mission is to assist employers in finding high-quality coverage at affordable costs. With over 30 years of experience and a dedicated team of more than 180 professionals, we excel in building customized self-funded health plans, managing claim payments and disputes, and administering specialized programs such as FSAs, HSAs, COBRA, and retiree billing.
We invite you to explore opportunities with CBG as we connect employers with the ideal solutions for their employee benefit needs.
