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Convenience Store Operations Manager
2 weeks ago
Exeter, New Hampshire, United States Gibbs Oil Company LP Full timeJob SummaryGibbs Oil Company LP is seeking a highly motivated and organized Assistant Manager to join our team. As a key member of our store management team, you will be responsible for assisting the manager with the day-to-day operations of the convenience store, ensuring excellent customer service, and maintaining a clean and safe store environment.Key...
Assistant Manager
2 months ago
Gibbs Oil Company LP is seeking a highly motivated and experienced Convenience Store Assistant Manager to join our team.
The primary duties for this position include, but are not limited to:
Key Responsibilities:
- Assist the store manager in overseeing the day-to-day operations of the convenience store, ensuring a high level of customer satisfaction and store appearance.
- Complete daily and shift paperwork, including sales reports, inventory management, and employee scheduling.
- Manage inventory levels, ordering, and receiving merchandise to ensure adequate stock levels.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional manner.
- Maintain a clean and organized store environment, including cleaning floors, glass doors, counter surfaces, and restrooms.
- Accurately process sales transactions and maintain proper accountability at the cash register.
- Stay up-to-date on product knowledge, promotions, and advertisements to effectively communicate with customers.
- Assist in training and developing employees to ensure they have the necessary skills to provide excellent customer service.
- Discipline employees as needed, using appropriate documentation.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Collaborate with the store manager to ensure the store is adequately staffed and that all shifts are covered.
- Report any unusual occurrences, environmental or maintenance issues to the store manager.
- Ability to work weekends, holidays, mornings, and/or nights as needed.
Requirements:
- Experience in retail and customer service, with a proven track record of providing excellent customer service.
- Ability to work independently with minimal supervision.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds.
- Valid driver's license.
Benefits:
- Health Insurance
- Dental Insurance
- 401k
- Sick time
- Vacation time
