Medical Customer Service Representative

1 day ago


Pittsburgh, Pennsylvania, United States Takeda Pharmaceutical Company Ltd Full time

At Takeda Pharmaceutical Company Ltd, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Our commitment to customer service and quality is expected in this role. You will report to the Plasma Center Manager and perform as a plasma donor screener and phlebotomy technician to support plasma center operations.

About the Role:

You will answer phones, greet and focus on our donors, while ensuring the safety of donors and our team. You will screen new and repeat donors and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

Key Responsibilities:

  • Answer phones and greet donors
  • Screen new and repeat donors
  • Take and record donor vital signs and finger stick results
  • Use our Donor Information System to prepare donor charts and maintain accurate records
  • Coordinate donor compensation

What We Offer:

We offer a competitive salary of $16.00 per hour, with opportunities for career growth and advancement. Additionally, you will be eligible for benefits including medical/dental/vision insurance, 401(k) plan, short-term and long-term disability coverage, basic life insurance, tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits.



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