Retail Customer Service Team Lead

1 month ago


Joliet, Illinois, United States PetSmart, Inc. Full time
Customer Service Supervisor Role at PetSmart, Inc.

As a Customer Service Supervisor at PetSmart, Inc., you will be responsible for delivering exceptional customer experiences across various channels, including telephone, in-person, and online interactions. Your key objectives will include:

Key Responsibilities:
  • Ensuring customer satisfaction and resolving concerns in a timely and professional manner.
  • Maintaining store standards and promoting a culture of empowerment among team members.
  • Championing resources and fostering a safe and inclusive workplace environment.

PetSmart, Inc. is committed to providing a positive and supportive work environment that values diversity and inclusion. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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