Team Lead

4 weeks ago


Joliet, Illinois, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our Sam's Club team. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Lead and manage a team of associates to achieve sales and customer service goals
  • Provide coaching and training to associates to improve their skills and performance
  • Ensure that all store operations are running smoothly and efficiently
  • Handle customer complaints and issues in a professional and courteous manner
  • Collaborate with other departments to achieve business objectives
Requirements
  • 6 months retail experience including operating front-end equipment and 6 months customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience is a plus
What We Offer
  • Competitive pay and performance-based bonus awards
  • Health benefits including medical, vision, and dental coverage
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

At Sam's Club, we are committed to providing our associates with a positive and supportive work environment. We offer a range of benefits and perks to help our associates succeed in their careers and personal lives. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this Team Lead position.


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