Team Lead
4 weeks ago
We are seeking a highly skilled and experienced Team Lead to join our Sam's Club team. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.
Key Responsibilities- Lead and manage a team of associates to achieve sales and customer service goals
- Provide coaching and training to associates to improve their skills and performance
- Ensure that all store operations are running smoothly and efficiently
- Handle customer complaints and issues in a professional and courteous manner
- Collaborate with other departments to achieve business objectives
- 6 months retail experience including operating front-end equipment and 6 months customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience is a plus
- Competitive pay and performance-based bonus awards
- Health benefits including medical, vision, and dental coverage
- Financial benefits including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
At Sam's Club, we are committed to providing our associates with a positive and supportive work environment. We offer a range of benefits and perks to help our associates succeed in their careers and personal lives. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this Team Lead position.
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