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Business Operations Team Lead

2 months ago

Joliet, Illinois, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly skilled Business Operations Team Lead to join our team at Wal-Mart Stores, Inc. in Joliet, IL. As a key member of our Business Operations team, you will be responsible for overseeing the daily operations of our retail store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Member Service: Provide exceptional member service by acknowledging members and identifying their needs, assisting with purchasing decisions, and ensuring that all transactions are processed accurately and efficiently.
  • Team Leadership: Lead and develop a high-performing team of associates, providing guidance, coaching, and feedback to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Operational Excellence: Oversee the daily operations of the store, including managing inventory, controlling costs, and ensuring that all store systems and processes are running efficiently.
  • Accountability: Maintain accurate accounting records, files, and transactions, and ensure that all financial information is accurate and up-to-date.
  • Compliance: Ensure that all company policies and procedures are followed, and that all associates are aware of and comply with these policies.
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Preferred qualifications: leading a front-end team, supervising experience, and hiring, evaluating, mentoring, developing, and managing the workload of others
Benefits
  • Competitive pay
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more